Key Notes:
Sheet must only contain two columns.
Cell A1 must be 'phonenumber'
Cell B1 must be 'postcode'
Must be saved in csv format
This template is for requesting caller for their postcode and then sending the call directly to the appropriate destination number.
For further information on postcode routing click here:
https://calldynamics.freshdesk.com/a/solutions/articles/17000107446?portalId=17000037910