On different nodes (Menu, Media, Voicemail etc) you are able to upload your own audio files into the platform. Audio file restrictions are as follows:


  • Must be under 10MB size
  • No Limits on Length
  • Must be .WAV, .MP3 or .M4A


Audio files can be downloaded or played back in the flow designer section, click on the node and you should see an audio player. To download your files click on the 3 dots and click 'Download'.