The platform has a top level overview reporting for calls within the set date range.
The top graph shows calls through out the date range showing answered and missed calls.
The reporting overview has multiple cards that capture quick glances of key information from calls within the date range.
NOTE:
The IVR menu capture may not display results or may be inaccurate for flows that include multi-level IVR menus
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article