Fone Dynamics HelpDesk

Our platform leverages the powerful capabilities of Auth0 to provide a seamless and secure authentication and authorization experience for our users.  A...

 In this page you can view your Account Information.   Account Number – This is your unique account identifier, which you can also be found ...

In this section, you are able to create and edit users. Helpful when you want other people to be able to access your account or certain projects. How to...

Projects allows you to add and edit projects in your Fone Dynamics account through the platform. How to add projects: Log in to the platform using ...

This article will give your a brief overview of the Scheduled Call Reports, how to access it, as well as some examples of the reports. What are Schedule...

The platform has a top level overview reporting for calls within the set date range. The top graph shows calls through out the date range showing answer...

Reporting Filters The Platforms reporting allows for filtering of calls based on a number of fields, such as: The filtering has two layers, mea...

Exporting CDRs All stored details of each call can be exports to a CSV. The date range can be changed to export as many or few calls as possible. Th...