General Information


  • Drop List: Use this menu to select which registered FDX SIP trunk will handle the calls.
  • Endpoint Override: Specify a third-party SIP trunk if you want to route calls outside the default configuration.
  • Endpoint Name: Assign a name for reporting purposes within the platform.
  • CLI Format: Choose how the caller ID will be displayed:
    • E.164 (Prefix + number)
    • 0SNS (0 + number)


How to Create a Call Flow Directing to a SIP Trunk

  1. In the Actions section, locate the Trunk node and drag it to the small blank circle beneath the green node.
    Image_2025-11-11_15-48-30.png 

  2. Once placed, select the desired trunk from the dropdown list.
    (Ensure the trunk has been created beforehand.)

  3. Click Save, then Publish the flow.

  4. After publishing:

    • Navigate back to the Main Menu.
    • Select Static Numbers.
    • Tick the checkbox for the number you want to assign to the trunk.
    • At the top, click Assign Flow.
      Image_2025-11-11_15-51-52.png 

  5. Choose the call flow you just created so that the selected number routes to the configured trunk.
    Image_2025-11-11_15-52-45.png