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check ticket statusPlatform - Flow Designer
All aspects of the Platform Flow Designer
State routing also known as State Based Routing or 'SBR' is routing to specific locations based on a caller's state, this is somewhat similar to...
Tue, 6 Feb, 2024 at 1:58 PM
The platform CLI Divert Node allows you to configure your routing for particular callers, making the flow to behave in a particular way just for them. F...
Tue, 6 Feb, 2024 at 12:13 PM
Overview We offer voicemail in the form of voice to email. The voicemail will be attached to an email sent to a customer specified email address. ...
Tue, 6 Feb, 2024 at 2:22 PM
Goto Node The goto node is a simple action that allows the call to be directed to an already existing node/action in the flow. This node moves ...
Tue, 6 Feb, 2024 at 2:23 PM
This node is used to reroute calls to another Existing Flow instead of creating a new flow from Scratch or make huge changes in the current flow.
Tue, 6 Feb, 2024 at 2:18 PM
This node is used to end a flow. Typically used if the user does not want to end a call flow into a voicemail.
Tue, 6 Feb, 2024 at 2:18 PM
On different nodes (Menu, Media, Voicemail etc) you are able to upload your own audio files into the platform. Audio file restrictions are as follows: ...
Tue, 17 Nov, 2020 at 11:41 AM
